Serve Jackson Hewitt Pay Your Bills

Pay Your Bills

Easily make payments for utilities and bills to companies, or to a person, like your landlord. Once it’s set up in your account, enable reminders so you never miss a payment!

Free Online Bill Pay

Serve Jackson Hewitt makes it simple to organize your bills and pay them when they’re due. If you juggle rent or a mortgage, utility bills and more, online bill pay can save you time and keep you on track.

Here's how to set up a new bill to pay online:

Log in

Log in to your Account from your preferred device and go to Money Out, then select Bill Pay.
Add Payee

Select the + icon, choose either Pay a Business or Pay a Person and fill out the form to add the payee.
Pay your bill

Click or tap the name of the business or person you just added, enter the amount you wish to pay, and select Pay.

FAQs

: It’s easy to use your Serve Jackson Hewitt Account to pay individuals or merchants located in the United States, such as your cell phone provider, your landlord, or your utility company. To use this feature, you must have activated your personalized Card and completed online account setup.

If this is your first time paying a bill from your Serve Jackson Hewitt Account, follow these steps to add a payee and pay your bill:
Log in to your Serve Jackson Hewitt Account.
Go to Money Out and then select Bill Pay.
Select Pay a Bill and then click or tap Add Payee.
To pay a business, select Pay a Business. You can scroll through the list of top billers or enter the business name to search for your payee. Then fill out the requested information and select Add Payee.
If you are paying a person, select Pay a Person to add a new contact to pay and click or tap Add Payee. Enter the requested information and select Add Payee.
Finally, click or tap the name of the business or person you just added, enter the amount you wish to pay and select Pay.

To pay a bill you’ve paid before, please follow the steps below:
Log in to your Serve Jackson Hewitt Account.
Go to Money Out and then select Bill Pay.
Select Pay a Bill and then click or tap the payee you wish to pay.
Enter the amount you wish to pay and select Pay.

We'll take care of the rest and send you an email notification each time you make a bill payment or if your payment is returned.
: Timing depends on the type of payee. If you pay a payee from our list of pre-registered businesses (“registered payee”), payment will be sent electronically, and it will take two business days. If the payee is not a “registered payee,” where we mail them a check for you, it will normally take about five business days.
Serve Jackson Hewitt offers a Pay Bills Guarantee¹ as long as the payment is requested at least 6 days prior to the bill’s due date. We will bear responsibility for late payment-related charges (up to a maximum of $50 per transaction) should a Bill Pay payment arrive after its due date. Additional terms apply. Please see the Consumer User Agreement for details.
: If your biller accepts card payments, you can visit the biller's website and use your Serve card to pay your bill. Be sure to only use your personalized Serve Jackson Hewitt Card for any recurring payments such as memberships or subscriptions.
: After you’ve submitted your payment, you can check the status of your bill payment by logging into your Serve Jackson Hewitt Account and clicking or tapping on View transactions from your main account. Select the payment to see the status.

If you wish to edit or cancel a pending payment, you can only do so prior to your payee's Cut-Off time on the date that you submitted your bill payment request. To edit or cancel a bill payment, log into your Serve account and click or tap on View transactions from your main account. Select the payment you wish to change and select the appropriate button to stop or edit the payment, if those options are still available. After the Cut-Off time, you may still be able to stop payment on bills paid via check by calling Customer Service, but you cannot stop bill payments sent electronically.
: No, subaccount users do not have access to the Bill Pay feature.
: Yes, you can set up a Bill Pay reminder for each of your payees.
Log in to your Serve Jackson Hewitt Account.
Go to Money Out then select Bill Pay and Pay a Bill.
Find the payee for which you want to create a reminder and click or tap on the information icon to the right of the biller's name.
Select Bill Reminder and set the frequency and start date for the reminders to begin.
Select Save Reminder.

Follow these steps to view saved reminders:
Log in to your Serve Jackson Hewitt Account.
Go to Money Out then select Bill Pay and View Activity.
Select Upcoming Bills to review any bills that are due soon.

Note: Bills set up with reminders will not be paid automatically. To pay a bill for which you received a reminder:
Log in to your Serve Jackson Hewitt Account.
Go to Money Out then select Bill Pay and View Activity.
Click or tap on the biller you wish to pay.
Enter the amount you wish to pay and select Pay to pay the bill.
In order to be protected by our Pay Bills Guarantee¹, you must pay your bill at least 6 business days before your bill is due.
: No. Your Serve Jackson Hewitt Account and Routing numbers can only be used to receive direct deposits (such as your paycheck, government benefits or tax refund).

¹Pursuant to our Pay Bills Guarantee, we will bear responsibility for any late payment-related charges (up to $50 per transaction) should a bill payment arrive after its due date, as long as you request and scheduled the payment in accordance with the guidelines on this website and subject to the Pay Bills guarantee terms and conditions containing in the Serve Jackson Hewitt Consumer User Agreement. Please note that due to circumstances beyond our control, particularly delays in the handling and posting of payments by payees, some transactions may take longer to be credited to your account with the payee. Our Pay Bills Guarantee does not cover input errors made by you or your payees or changes related to your failure to schedule payments at least 6 business days prior to their due date.

Serve^® American Express^® Jackson Hewitt^® Prepaid Debit Accounts (“Serve Jackson Hewitt Prepaid Debit Accounts”) are available to U.S. residents who are over 18 years old only (or 19 in certain states) and for use virtually anywhere American Express Cards are accepted worldwide, subject to verification. Fees apply. Other eligibility and restrictions apply. For complete details please visit serve.com/jacksonhewitt/legal to view the applicable Consumer User Agreement for each Serve Prepaid Debit Account.

Serve Prepaid Debit Accounts and cards are issued by American Express Travel Related Services Company, Inc., 200 Vesey Street, New York, NY 10285. American Express Travel Related Services Company, Inc. is licensed as a money transmitter by the New York State Department of Financial Services. NMLS ID# 913828. Click here for information about addressing complaints regarding American Express’s money services business, lists of American Express’s money services business licenses and other disclosures.

Click here for information regarding FDIC pass-through insurance on Serve Prepaid Debit Accounts. Please note conditions apply.

Users of Serve Prepaid Debit Accounts are subject to American Express’s Privacy Notice.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.

All users of our online services agree to be bound by the Terms of Use. You can set preferences with Cookie Settings

Log in

Add Payee

Pay your bill

FAQs