Waiting on your refund?
You can check the status of your refund on the IRS Where’s My Refund tool, the IRS2Go app, or by calling the IRS at 800-829-1954
Complete your registration now
If you received a card at a Jackson Hewitt location while completing your taxes, check your email for a link to complete registration and get a personalized card - which unlocks more features and benefits.
PLEASE NOTE: Serve Jackson Hewitt Prepaid Debit Cards are NOT being discontinued
While other Serve American Express Cards are being discontinued, this does NOT impact Serve Jackson Hewitt Cards.
You can check your refund status anytime by using:
- IRS Where’s My Refund tool
- IRS2Go mobile app
- or by calling the IRS at 800-829-1954
Only the IRS will have the updated information on the status of your tax refund. Serve will notify you once your refund has been received and is ready for you to access. Then you can use your refund.
Already a cardholder?
Lost card? Get a replacement.
Forgot your PIN? Reset it.
Ready to deposit your refund? Start here.
You can use your Serve Jackson Hewitt card for more than your tax refund.
Year-round features and benefits include:
Free Early Direct Deposit1
Free ATM withdrawals at over 40,000 MoneyPass ATMs2
Mobile Check Capture by Ingo® Money3
Free to Send Money to Serve Accountholders
24/7 Customer Service
Broad Reload Network
Fraud Protection
Set Up, Pay, and Manage Bills
Manage your money on the go with the Serve Mobile App.
Barcode Reload
Barcode Reload makes it easier to add money to your Account right at the store register. Just open the app and create a barcode to present to the cashier along with your cash, and your money is loaded and available to spend.
Transfer Money with Ease
Transfer money from your Serve Jackson Hewitt account to other Serve® American Express® Prepaid Cardholders.
Set up Text Alerts
Know where your Account stands when you set up text notifications like low balance alerts.4
Register to get access to these features and more.